1. Which of
the following are Ribbons in Outlook’s Mail view?
A. Home
B. Send/ Receive
C. Folder
D. View
E. Insert
Tip: Complete Guide to Outlook, page 29
2. Which is true about the Inbox?
(Select all
correct answers.)
A. Unread e-mail is bold
B. By default, E-mail is sorted by recipient, in alphabetical order
C. The paper clip icon indicates that e-mail has an attachment
Tip: Complete Guide to Outlook, page 30
3. Which of the following is an option for the Reading Pane? (Give all
correct answers.)
A. Reading Pane on the right, with inbox to the left
B. Reading Pane on the top, with inbox on the bottom
C. Reading pane off
Tip: Complete Guide to Outlook, page 33
4. Collapsing
the To-Do Bar is the same as Hiding it.
a. True
b. False
Tip: Complete Guide to Outlook, page 34
5. In e-mail, what does the abbreviation RE stand for?
A. Reply
B. Regarding
C. Repeat
Tip: Complete Guide to Outlook, page 36
6. Which of the following are true?
(Give all
correct answers.)
A. Reply sends a message back to the sender
B. Reply all sends a message to the sender and to all other original
recipients
C. Forward sends a message to someone else
7. Which of
the following is NOT an option for formatting an Outlook e-mail?
(Give all
correct answers.)
A. Plain or Basic Text
B. Rich Text
C. Word document
Tip: Complete Guide to Outlook, page 39-40
8. Styles apply to which of the following?
(Give all
correct answers.)
A. Font type
B. Font size
C. Font Color
D. Paragraph alignment
E. Indentation and Line Spacing
Tip: Complete Guide to Outlook, page 42
Application Question: When would Rich Text
options in e-mail be inappropriate? When would Rich Text options be
appropriate?
