Message Tracking Microsoft Outlook can track your messages. For example, you can request confirmation that the message was delivered. You can also ask for confirmation that the E-mail was read.   1. Try it: Request a Delivery Receipt Go to Home-> New-> New E-Mail. Enter your E-mail Address. Enter the Subject: Speedy Delivery. Type the message: This message is a test of the Delivery Receipt.   Try This, Too: Set the Tracking Option Go to Options ->Tracking. Click on: Request a Delivery Receipt. Click Send.   Try This, Too: Review the Delivery Receipt A new E-mail may arrive in your Inbox. Keep going.   Memo to Self:  You may or may not receive a Delivery Receipt depending on which E-mail server you have. Options ->Tracking->Request a Delivery Receipt Exam 77-884: Microsoft Outlook 2010 2. Creating and Formatting Item Content 2.1. Create and send email messages: Configure Tracking Options for Delivery Receipt "The reason angels can fly is because they take themselves lightly." G.K. Chesterton, "Orthodoxy"