Is it Really Junk E-Mail? By default, junk is moved to the Junk E-mail folder. In the example on this page, the Junk E-mail folder has one unread message (1).   Some messages may be misinterpreted as junk. You should check the Junk E-mail folder and check if anything important is in there. Here are the steps you can take to identify something that should not be marked as junk. 4. Try It: Mark As Not Junk Go to the Junk E-mail folder. Select the message you want to identify. Go to Home ->Junk->Not Junk.   What Do You See? A little window will state that the message will be moved back to the Inbox. There may be a check mark to always trust E-mail from this sender. Home ->Junk->Not Junk Exam 77-884: Microsoft Outlook 2010 3. Managing Email Messages 3.3. Manage junk mail: Allow a Specific Message (Not Junk)