Insert Merge Fields
You can customize the Mail Merge with a
Greeting Line. Here are the steps.
3. Try This: Add a Greeting Line
Go to the Mailings Ribbon.
Go to Write and Insert Merge Fields.
Select Address Line.
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What Do You See? You will be
asked
to choose a Greeting line format as well as a Greeting Line
for any Recipient who may have invalid (or incomplete) data.
Keep going...