Add an Account 2. Try it: Add an E-mail Account When you create a new E-mail account, you will be prompted to identify yourself: Name, E-mail Address and Password.   If you click Next, Microsoft Outlook will try to locate your E-mail server. This may or may not be successful. Instead, please consider doing your own homework and entering the data yourself. Homework is defined by looking up the information about your E-mail provider.   Say you get your E-mail from AOL, MSN, Charter, etc. You can go to that company's website to find the Outlook Account Settings.   Go to Manually configure serve settings. Click Next. Keep going... File ->Info->Add Account